Customer Support Web Portal Login
We are proud to offer the following support services to our customers:


Search our Knowledgebase
The DocWarehouse™ knowledgebase is available online 24x7 for our customers that are logged into our customer support web portal. Click the Support Login link below to log into that portal now.
  
Frequently Asked Questions (FAQs)
Our support engineers post answers to frequently asked questions to our Customer Support web portal, available 24x7. Click the Support Login link below to log into that portal now.
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Live Chat
DocWarehouse™ support engineers are available for online web chat during normal business hours. Use the link at the top of the page to initiate customers customized printing and mailing solutions to fit their needs.
 
Support Hotline
Based on your support agreement, our support engineers can be made available up to 24 hours a day, 7 days a week via our support hotline. The support hotline phone number and the support access code are available in your support service agreement.

Issue Tracking
Any support issues with the DocWarehouse™ product suite or with your particular implementation(s), in addition to any system enhancements, are logged as issues in our Customer Support web portal. Logon now to create a new ticket or to track and/or report on existing tickets.

Downloads
Scheduled maintenance releases, hotfixes, and product updates are available in the downloads section of the Customer Support Web Portal. Design, administration and User Documentation, configuration scripts, and Invoices are also available in this section.
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